Home > Case Studies > I Was Scammed Buying Tickets on Ebay: Case Study

I Was Scammed Buying Tickets on Ebay: Case Study

By: Christine Whitfield BA (hons) - Updated: 24 Sep 2012 | comments*Discuss
Ebay Site Tickets Money Seller Buyer

Ebay has become an internet phenomenon. The auction website wherebypeople can buy and sell goods is hugely popular. Users simply create aprofile and then post the goods they want to sell on the site. Theycan include photos and descriptions and set a minimum price. Thismeans if potential buyers do not bid high enough the item won’t besold.

For many people Ebay has been a great site to use. But not foreveryone. Alison Taylor had used the site a handful of times when shedecided to buy some concert tickets from the site. Unfortunately,things didn’t go to plan.

Birthday Surprise

“I’d bought a couple of things from Ebay and never had a problem withit,” says Alison. “I wanted to buy my boyfriend tickets to a gig. Itwas one of his favourite bands but the gig was sold out so a friend ofmine suggested I looked on Ebay.

“I had a look that evening and was delighted to find that there wereseveral pairs of tickets available. I looked at the prices and optedfor the cheapest pair. However, this was still 120 pounds so hardlysmall change.

“I didn’t have to bid as there was the option of buying outright, aslong as you were willing to meet the asking price. I knew I couldmaybe have got them for cheaper but I was so desperate to secure themthat I just wanted to get it sorted.

“Once I’d selected the tickets I was asked for my payment details,which I gave. I then made the silly mistake of telling my boyfriendI’d bought the tickets. I should have waited until they had arrivedbut I couldn’t help myself.

“He was over the moon. I was so happy to see him so excited. I waitedfor the tickets to arrive but they didn’t. Days went by and the dateof the gig was fast approaching. I started to panic.

“I’d emailed the seller several times to ask what was one going on buthad no response. I emailed Ebay but the response I got just said Ishould continue to email the seller until I get a response.

Gig Day

“Finally the day of the gig arrived and the tickets hadn’t come.What’s more the money had already been taken out of my account. I wasdevastated. My boyfriend was very sweet about it and told me not toworry but I could see he was upset.

“In hindsight I realise I should have checked the rating and reviewsof the seller. His profile was removed shortly after I bought thetickets so I didn’t get a chance to see how others rated him.

“I would say that Ebay can be good but I will never use it again aftermy last experience. I was cheated out of a lot of money and but whatwas harder to deal with was the emotional side of it. I was very upsetas was my boyfriend. I would urge anyone using the site to be verycareful and always check the venders ratings.

You might also like...
Share Your Story, Join the Discussion or Seek Advice..
Why not be the first to leave a comment for discussion, ask for advice or share your story...

If you'd like to ask a question one of our experts (workload permitting) or a helpful reader hopefully can help you... We also love comments and interesting stories

(never shown)
(never shown)
(never shown)
(never shown)
Enter word:
Latest Comments
  • RhodieBoy
    Re: Consumer Law and Auction Goods
    06 March 2019 Hi, We sold a few items including used TV at a local auction this evening, and upon going to collect the cash…
    6 March 2019
  • Jade
    Re: Selling Collectibles
    I’m selling Aston Drake porcelain dolls mint condition authentication certificates and original packaging and also Franklin mint heirloom…
    14 January 2019
  • Nannie 2
    Re: Consumer Law and Auction Goods
    I have been purchasing items from an auction house for some time and selling the items on with the profits going to a charity I…
    5 January 2019
  • rigamortice
    Re: Auction House Commissions
    After a family bereavement I have a very lot of goods to sell. Thank you for the outrageous information about tax payable on second…
    29 November 2018
  • ExploreAuctions
    Re: Consumer Law and Auction Goods
    Gwendo - Your Question:What are my options on dealing with this matter.Our Response:You would ha
    3 September 2018
  • Gwendo
    Re: Consumer Law and Auction Goods
    What are my options on dealing with this matter.
    31 August 2018
  • Gwendo
    Re: Consumer Law and Auction Goods
    I just won a 6×3m gazebo on an online auction and it was advertised as "6×3m garden gazebo in black. But when I unpacked it was…
    31 August 2018
  • Geoff
    Re: How to Bid at an Auction
    I left AutoBids on the Saleroom with a UK auctioneer both of which were sold in the room at the value of the bids that I submitted. The…
    30 August 2018
  • Petetheheat
    Re: Consumer Law and Auction Goods
    Won an auction for a caravan on well known auction site, but seller refused to honour sale and sold to a third party who had not…
    21 August 2018
  • Lar
    Re: Auction House Commissions
    Recently went to an auction at an auctioneers, I won the bid. The bid was £20 how much should the bill be? Bearing in mind the…
    1 August 2018