Ebay has become an internet phenomenon. The auction website whereby people can buy and sell goods is hugely popular. Users simply create a profile and then post the goods they want to sell on the site. They can include photos and descriptions and set a minimum price. This means if potential buyers do not bid high enough the item won’t be sold.
For many people Ebay has been a great site to use. But not for everyone. Alison Taylor had used the site a handful of times when she decided to buy some concert tickets from the site. Unfortunately, things didn’t go to plan.
Birthday Surprise
“I’d bought a couple of things from Ebay and never had a problem with it,” says Alison. “I wanted to buy my boyfriend tickets to a gig. It was one of his favourite bands but the gig was sold out so a friend of mine suggested I looked on Ebay.“I had a look that evening and was delighted to find that there were several pairs of tickets available. I looked at the prices and opted for the cheapest pair. However, this was still 120 pounds so hardly small change.
“I didn’t have to bid as there was the option of buying outright, as long as you were willing to meet the asking price. I knew I could maybe have got them for cheaper but I was so desperate to secure them that I just wanted to get it sorted.
“Once I’d selected the tickets I was asked for my payment details, which I gave. I then made the silly mistake of telling my boyfriend I’d bought the tickets. I should have waited until they had arrived but I couldn’t help myself.
“He was over the moon. I was so happy to see him so excited. I waited for the tickets to arrive but they didn’t. Days went by and the date of the gig was fast approaching. I started to panic.
“I’d emailed the seller several times to ask what was one going on but had no response. I emailed Ebay but the response I got just said I should continue to email the seller until I get a response.
Gig Day
“Finally the day of the gig arrived and the tickets hadn’t come. What’s more the money had already been taken out of my account. I was devastated. My boyfriend was very sweet about it and told me not to worry but I could see he was upset.“In hindsight I realise I should have checked the rating and reviews of the seller. His profile was removed shortly after I bought the tickets so I didn’t get a chance to see how others rated him.
“I would say that Ebay can be good but I will never use it again after my last experience. I was cheated out of a lot of money and but what was harder to deal with was the emotional side of it. I was very upset as was my boyfriend. I would urge anyone using the site to be very careful and always check the venders ratings.
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